Hey, Last week my card got stuck in a post office atm, the atm software crashed resulting in seeing windows 2000 desktop, the machine didnt give me the cash or card back. I didnt think much of it (my mistake) thought id be able to sort it out in the branch the following morning. Upon queuing and subsequently finding my account was overdrawn I got a list of cash withdrawals and card transactions totaling £731 that happened the same day after the card got stuck. I returned to the post office and asked if she would be able to open the ATM and see if my card was in it, it wasnt (she agreed but said if it was in the machine she would not be able to give it back to me which was fine). While in the branch I cancelled the card and reported all of the fraudulent transactions. I registered my case with Santanders financial crime operations team. Im confused as to how they managed to get my pin number..? can anyone help? They have said due to the criminals having my card and pin number, in these circumstances they are not able to take responsibility for the loss. Any advice will be greatly received! Regards Zander Cul