Hi everyone, new to this forum. I recently had sky out to install a HD box for me, good i thought, this is gonna surprise the kids and hubby........... Kids loved it Hubby wants to kill engineer Problem is engineer came out to install it, moved furniture and left it all over the place, left bits of cable and cut off's all over the floor, now for the best bit.....Hubby built an enclosure around the tv on the wall (with sweat, several swearing moments and a lot of wiring) with a gap to one side so sockets and rear of tv was accessible. Wiring from the HD box was left hanging from the tv straight out the gap between the tv and enclosure (about an 1 1/2 inch gap). Now, the tv was able to be tilted so the engineer could get get to the relevant hdmi slots on side of tv as well as the access via the gap on the side of the enclosure which i had told him. So not only had he left wiring hanging on further inspection by my hubby and in his own words " the ******* idiot has damaged the wall paper and the ******* enclosure"......... After 3 phone calls to sky, we had someone come out to inspect the work and damage they had caused, then 2 days ago i received a phone call to say they "were not taking any responsibility for any of the damage done". Now hubby has called them back and demanded that someone else turns up to have another look at damage and they are sending someone else out tomorrow (Thurs). 1. What does anyone suggest i do to get this resolved? 2. My hubby is 6'3" built like a brick **** house and wants to cause damage to the engineer. How do i stop him? Lmao...... :grin: