I discovered by accident that Smile customers who are Co-op members get a "divi". I was given a number to ring and was told that the Co-op I belonged to was the wrong sort! Does anyone know how the amount is calculated? because I found an account from the Co-op (cunningly concealed inside a members' magazine:)) which included an amount from financial services which equates to about 0.1 annual divi on the value of my account. Incidentally the information about the "wrong" Co-op was out of date as I learned from a man with a brain at Co-op membership. The rules were changed 2 years ago.