Afternoon peoples , Great forum ! after some reading i decided to go head with a claim on 2 front, consumer witch is calculated to be £2879.36 and i will welcome any advice for a comercial account (buisiness) claim as the director of the company i see myself as a consumer too and i estimated that to be near the 8 k base on 6 years . i will document any progress on my claims . Regards to you all Gerald (aka Frogees)