hi there new poster here just thought id give a bit of insight into sky. about this. I work in customer services. they brung that policy in a while ago and it does happen whereby post arrives late and bills arent sent out what normally happens is the bill is generated 14 days before the billing date. The important thing is if the payment is 10 days late the tv veiwing is blocked. It used to be by paying the bill it got putback on but what they started saying doing was to get it put back on the balance has to be cleared and 2 months tv subscription payed in advance to keep it on invoice.OR set up a direct debit and clear the balance or set up DD and get balance below 80 pounds and it comes back on. After thats done you can then wait a few days for the bank to be notified of the DD setup and then cancel the direct debit at the banks end.Alot of the time we are so hindered by computer systems we cant even use common sense to these things e.g. when postal strikes are on to overide the system. Hope this helps you out and gives an insight of what happens.I know you have heard stories about people being messed about with bank accounts with sky just hope this helps.