This company are crooks... they told my partner that no charge would be taken until after a loan was received and he stupidly gave them debit card details. The following day we received a letter saying we had to pay £59 before we got a loan and I called them and said we weren't interested and that they were to take no money from the card.... they the money out about a week later, just before close of business on the friday so i was unable to try and sort it out until the monday. DO NOT USE THEM.