Yes, I fully explained and showed the service advisor the problems on the car and he said yes, there is a fault and we can just readjust them, when collecting, showed another service advisor and he also said it's not right and said bring it back Monday.
Both of my friends have the same car and they don't have this window problem.
Basically it's an 2006 BMW M3 Convertible and when the door is opened, you can just literally rattle the windows by shaking them, they are not firm, there shouldn't be any give or movement at all