Hi, I have been with Brighthouse for over a year now and yes have had the whole telephone call constantly thing. I have only ever missed three or four payments always bringing myself up to date the following week. I missed my best day to pay on Thursday 29th Oct which meant I had to Sunday 1st nov to pay, no phone calls until Monday with a message asking me to call the store, I never got round to it. At 6.45pm Tuesday night (yesterday) someone comes to my door :mad:when I am out from Brighthouse. Firstly can they do this? Do they need to give you notice? Secondly I wasn't home so they told my childminder "I am from Brighthouse, tell her to phone the store first thing in the morning, nothing much to worry about just tell her to phone" Would this class as divulging information to a third party? :confused:as this person is not family or friend and I don't want this person knowing any of my business. What can you suggest I do about this? Thank you