hi ya just reading through they owe me between 10-15000 pounds in dlc and osc that does not include late fees ive been with them for 10yrs plus ive had 23 agreements and just like everyone else it was never an option and just added automaticaly i requested a copy of all my credit agreements head office said they are in shop but the manager is saying no passing the buck 2wks ago ive phoned no joy so i have been to cab they said they are legal but yesterday i recevied a letter from them to come back to the office to discuss if for them to help me complain i contacted the judge in the sunday mail he asked me to send a detailed letter about complain for him to investegate i did recorded and i also gave him a link to this website to see the evidence for himself i just dont see why they cannot give me my agreements and my money back i will get it cheers for listening