Thank you, I will do that. I'll keep you posted. Thanks for the advice.

Ah, apologies, you are quite right. This is a B2C purchase, I am a consumer. There is about a £400 difference. I paid just under £600 and need to pay near £1,000 for a PoE switch.

I recently bought a Ubiquiti Unifi 48 port PoE switch from CCL Online, through one of their eBay adverts. When the switch finally arrived, it turned out not to be PoE. I called them explaining this, and they said they would speak to the supplier. They did and asked me to send photos of the box, and the serial number. They then came back and said there was an issue, as this isn't a PoE switch. (A PoE switch is Power over Ethernet and allows you to supply network and power on one cable to power and use say, a VoIP phone.) It went back and forth a little, with them asking me to return the switch and me saying I didn't want to, as I wanted a replacement switch which under the Sale of Goods Act (1979) we had a contract to supply and pay for. The supplier has said they cannot supply a PoE switch for the price I paid. I'd like to know what my rights are and can they be held to their contract please? Thanks in advance.

Hi themadcap It did indeed. I made the mistake of answering the first couple of cals and responding to the letter, but then sent a letter as per the thread, and although I received a couple more, it did just go away... Hope yours is a similar outcome? 17ND

Well, just when I thought I couldn't be surprised, I got the following:

Hey SpncrPaulJ Not heard anything since my last post. I would ask for confirmation of the debt in paper form, and refuse to reply to anything until you receive such. 17ND

AdamG I had a similar issue last year. Look at this thread: http://www.consumeractiongroup.co.uk/forum/parking-traffic-offences/224771-euro-car-parks-pay.html It is identical, except that this was a car park not affiliated to a railway station. I had a ticket, it was all paid for, slipped off the dash. Wrote to them, explained the circumstances, and then ignored their demands, and nothing came of it.

The dealer has agreed to say I am responsible and that any pursuance should be direct to me. Have written to them both explaining my situation. Am waiting for the PPC letters...

@lamma I have no paperwork from the garage. They just took the R8 and left me the loan car. No paperwork, nothing...

@Al27 Long story, but yes, 26 times in 19 months it has been in, so the dealer and Audi UK are being very helpful right now... Latest episode was the ECU failing on Friday. I have an A5 as a loaner, which is what got the ticket. R8 is back tomorrow. There is another thread regarding a ticket on the R8, which has gone nowhere. That was with Euro Car Parks...

@crem OK, I think I can still do that. I can reply, and advise them that I was the driver at the time, and that all correspondence should be addressed to me, however, I dispute their "charge notice" and will not be paying. I have a valid ticket for parking in the car park, and was not parked on a yellow line or hatched area. The lines are faded in the car park, and it was reasonable to expect that it was a valid space as nothing was marked to suggest otherwise. I would expect them to be unlikely to contact DVLA as I have admitted I am the driver, and they should just contact me? The dealer will be more than happy to do as I ask, as my R8 is in again, for the 26th time in 19 months. I will ask them to respond to CP Plus with the latter, that the car was in my control and they accept nothing further as it is to do with me? The dealer has no credit card, and my only concern is that they will, in their eagerness to help, pay it for me. They won't charge an admin charge to me. There is no cost for the car, and no agreement to loan me the car, we didn't sign any paperwork to hand the car over to me. @Rooster UK This was my thought. I haven't mentioned any Railway Regulations though. Thanks for the response; will keep an eye out for any other responses. Will respond as above unless someone suggests otherwise? 17ND

Dear Forum I today received an £80 Charge Notice from CP Plus Limited for a loan car from my dealership whilst my car is in for repair. I went to Wokingham station and parked in front of another car. It now appears that I wasn't parked in a valid bay. I had purchased a ticket, but the signs do say I need to park within a bay. I assumed as I parked in front of another car that I was in a bay. The charge notice from CP Plus Limited is below, and my actual ticket is under that. Do I need to pay the charge? I don't think I do from what I have read on the forums, but would like some advice? Thanks in advance... CP Plus - Front CP Plus - Back Paid for Ticket!

I just received another letter, this time asking me to complete a direct debit (see below) From what I have read in the forums, I shouldn't enter into a direct debit, as they can take whatever amount they like, when they like, but I do need to know how I should respond, so that desist in sending letters. Can anyone help please?

They seem to have started the phone calls again as well. I got an Unknown number which I genuinely missed, followed by a text a couple of minutes later; I know it was Global Debt Recovery, as I had them in my address book from the last time, and it came up with their name. The text just says: Mr x x Please telephone Global regarding reference XXnnnnn on telephone 0208 336 7002 What should I do? I have so many things on the go at the moment, a personal home issue, a bereavement, the winding up of one of the companies I own(ed); there must be something I can do to stop Global contacting me. I asked for them to show proper proof that I owe this money, but they just sent a screenshot (below). Surely that cannot count as proper proof I owe this money? Really would welcome the advice. Thanks, 17ND

I haven't called them, or responded to the letters, but I still keep receiving them in the mail (at least the calls have stopped!) Any ideas on responding in much the same manner as the telephone harrassment letter? And more recently: