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jagbirs

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  1. Status Update: The current status: Its been over 28 days and no word from Curry's. I called them and the only thing thay can tell me is that it is still with Acer. This is absolutely unacceptable and I think Curry's/Acer should be ashamed of having a customer who paid 600 pounds and never got to use the product. I wonder what Mr Renzokuken has to say now. He had accused me of trying to spite the manufacturer/store. I hope now this topic is not in the category that should be banned in his view.
  2. Its been 10 days now. I still haven't heard a word from Currys/Acer. I am going to wait for a few more days before I call them.
  3. All I want to do is share my experience about this Acer model and level of support that Curry's and Acer give to their customers. It is still not complete as I said in my initial post I will update when I know more. But, if at this point of time, one of my friends asks me if I recommend this particular Acer model, then I cannot really say "It should be OK... go ahead buy it even though mine broke when it was still practically brand new" can I? They would even wonder if I was a friend at all. For me this "one faulty model" is 1 out of 1 i.e. = 100%. And I have owned 5 other HP/Dell/Compaq laptops in the past. I have got just as much right to my opinions as you have got to yours but common sense makes a difference. Its not common sense to compare laptops to wafers. You think this thread falls in one of the categories of topics that according to you should be banned. If this is one of the inappropriate topics, I would like to know what according to you would qualify to be posted on a site called "Consumer Forums"? (Check out the top left corner of this page in your browser).
  4. I wish to share my experience of owning an ACER 7535G laptop for a fleeting few weeks. I bought it from Currys on 9th August 2009 for £599.99, because my other laptop was getting kind of old. I work as a software developer so I needed to install all my development software on the new one. Because of this I could not even use it for the first 2 weeks because I did not find time to get everything on it (taking out Windows Vista and installing Windows XP being one of those). Eventually I started using it regularly about 3 weeks after I had bought it. Then exactly 5 weeks after I had bought it, it died on 13th September 2009! It froze when I was working on it. The screen became garbled although I could still read the last thing I was working on (this to me suggested something wrong with the GPU, or its driver). I had to do a hard reboot by pressing and holding the power button. The next time it froze again before the windows login dialog was displayed, and there were a few pixles on the screen glowing psychedelically, and this time there was also some sound of static coming from the speakers. I tried to hard boot it again and after that nothing ever came up on the screen. The power and other lights do come on, but other than that it is completely dead. The real shame about it was that it happened exactly 5 weeks after I had bought it. I took it back to the currys that I had bought it from and all they could do was send it back to Acer. They say that if it had happened a week earlier they would have offered a replacement or a refund, and obviously I would have gone for the refund because after this I do not have any confidence in the quality of Acer products. Now I can only hope they will replace the laptop instead of repairing it. I really really do not want to be owning a repaired laptop just 5 weeks after spending £599.99 on it. I will post the updates about the situation with my "new" laptop here when I have any but I would definitely not recommend this product to anyone, in fact I would advise to actively avoid it.
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