Hi, I have asked for all letters from both richburns and NPower, and NPower sent me some. But I had another letter during that time period addressed to me, which contradicts there letters. In that they said they instructed Richburns in March of this year (which i never knew), but i have a letter addressed to me from NPower just requesting a meter reading with no threats which they never included. Richburns have sent me zero. From what i understand it is a breach of the Rights Acts. But i dont know where to go. Should i judicially review the court who ordered the warrant on the basis that the procedure wasnt followed as there is no right of appeal Thanks

they only knocked on my door once. i ran down in my bath robe, and asked them to make an appointment, and then they broke in to my house, after one letter, where i tried to contact them, and no reply

I never received any letters at all. i had received letters in the past about six months before for a meter reading the only letter i received after that was that the warrant had been obtained. i was in credit. there was a direct debit in place

i should also add that the police did not knock the door down but NPower's agents.

The meter reader had not been in the locality previously. My next door neighbour had a spare set of keys, and all i asked them to do was to make an appointment. and if they are going to obtain a warrant, perhaps they should have written to me firstly sttaing that they were going to obtain a warrant, and secondly the date and time. I dont find Mattlamb's comments helpful at all I wasnt in arrears and they had read my meter within the last year, and they were receiving money. In case Matt isnt aware, id can be made up, and frankly, asking for an appointment is not unreasonable. Had they returned my call, they would have known before they broke in, that my neighbour had a key. and had they written to me either as the occupier or even in my name, this could have been resolved

i looked at the legislation but it is not clear as i think they have to offer me an appointment, which they didnt they just said they would turn up during the week (and i never even received that letter) and i can understand a new occupier but i was paying by direct debit and my name and address was on the land registry

Thanks for replying they knocked on my door once, and because im a single female, i asked them to make an appointment. The next thing i know, i see the letter from richburns and when i call them, they dont reply, and when i came back from work, there was a hole in my door and the locks had been changed. Had they made an appointment, we wouldnt be in this state I dont see how they could get a warrant without even telling me

Hi, I own my property and i had a direct debit set up with NPower and it was in credit by over £200. They also had my telephone number. I received a letter stating that Richburns were going to enter my property to take a gas reading (addressed to The Occupier) I called up Richburns and it was an answer machine. I came back from work the next day and they had drilled through my front door and replaced my banham lock with an enfield lock. Apparently, they obtained a warrant from the Court. I received no letters from NPower notifying they had appointed Richburns or that they intended to obtain a warrant. I received no letters from Richburns except for the one stating they were breaking in the next day. Richburns have now sent letters addressed to The Occupier that they say were sent, one of which is notifying me that they would attend on a week commencing on monday (no date or time given) to take a reading, and another letter stating the date of the magistrates court hearing. NPower have refused to pay for the repair of my door or for the lock to be changed back to banham. So what do I do? My issues are aside from the letters from richburns never being received that a) NPower never notified me that they were appointing Richburns? b) the letters from richburns were addressed to the occupier, even though the house was registered under my name, and direct debit as well? c) they never gave me a date that they wanted to attend? d) no gas safety issue e) i never received any of the letters except for the one stating that they had obtained the warrant and will be entering the next day (the letter was dated the week before) and they never returned my telephone calls before they broke in How can I challenge it and are they allowed to do this? Thanks