Hello and good evening. We booked a family holiday to Fuerteventura, back in 2010, details as follows:- Outbound LGW - Fuertenventura TC Flight No. TCX225K on 12th June 2010 Inbound - Fue - LGW TC Flight No. TCX037L on 23rd June 2010. We were traveling as 3 adults and 1 infant in the booking. Over and above the basic holiday price we also opted for in flight meals (3 x £10 each) and the option to pre-book your seats on both flights (3 x £14 each). Outbound flight and holiday went fine, the return journey however was stressful, chaotic and dis-organised, resulting in an over-all flight delay of just about 8 hours, finally arriving at LGW at 1.15am on 24th, not 5.35pm on the 23 as expected. We were informed whilst at check in that the incoming flight was delayed, but were not given any further information, instead we were herded by the TC reps through check-in and into departures. It turns that mid flight, the aircraft had a fire in one of the food re-gen ovens, which necessitated the plane turning around and landing at LGW for repair. When the air craft finally landed at FUE, the oven had not been repaired so no food was available and we had also been allocated random seats, not the pre-booked seats we had paid for. During the course of the delay, we were issued with vouchers for refreshment, however these barely covered the cost of a cup of coffee / bottle of water, let alone any form of food. Upon return to the UK, we lodged a complaint with TC, initially just for a refund on the food and seat upgrade, but were given the run-around by TC (one up to you TC), so we eventually gave up. So, the question is, should (can)we resurrect the claim and can we claim any other compensation for the delay? Is there a template letter available that we could use in the first exchange? Thanks for reading.

Doh! Never saw that - 1pm - 2pm on one side and 9am to 5pm on the other! Thanks G&M

Hi all. I am posting this on behalf of a work collegue who recieved a Croydon Council PCN for being parked on a single yellow line during proscribed hours earler this week. Just His luck - started new job and recieved ticket on His first day! I have not got the actual PCN to post here, hopefully He will sort this out in the next day or so. The area surrounding our office falls within a CPZ, with signage provided that indicates that there is No Parking bewteen 1pm and 2pm Monday to Friday. There are a number of marked parking bays (single or multi-vehicle) which allow unrestricted parking, however the majority of the road is Single Yellow line. Timeplates appear to be fixed to each lamp post, with additional timeplates being fixed on dedicated poles. Anyway, point of this post is to gather your opinions on the state of the single yellow lines upon which he was parked (basically non existant), and whether there is a case for appealing the PCN. The only solid section of single yellow line is where a utility has dug up and re-instated the road, complete with 2 - 3 feet of fresh single yellow line. In street veiw, this is hidden below the pale blue car in the foreground. I have used Google Street map, and the area in question can be seen clearly. He was parked midway between the two cars and between the two timeplates (one on the post and one on the stree light column). Linky Google Maps What do you good peeps think, worth an appeal on this basis alone? There is a sign as you enter Christchurch Road from Brighton Road that you are entering a CPZ, but there is also a sign as you leave Christchurch Road towards Brighton Road / continuation of Christchurch Road on the other side staing the same - this does make sense, as surley once you are within a CPZ, the only signs you would need are ones stating that the zone ends?

We had a disputed meter reading and gas bill with BG when we moved into our new house. On two occasions, BG sent the account to there debt collectors, even though the account was in dispute. We managed, eventually, to get the account returned to BG and the 'debt' was removed. We were also advised (via e-mail) that any adverse credit score would be removed. Upon applying for credit recently, we were astonished to be advised that we had been turned down, due to 'adverse information pertaining to our credit file', upon checking withexperian, we have noted that BG have left a marker on the file as default, now satisfied, but the marker will in place for 6 years. Given the amount of grief BG have put us through, we are up for another fight to get the record straight once and for all. Any advice would be apreciated.

Hi, 1st Time Poster. Like the majority on here, we and our friends were on the receiving end of a PCN from CEL; for 'overstaying' the 2 hour 'free' parking at a retail village (joint shopping trip). The PCN was recieved in the post a week or so after the alledged incident, presumably using ANPR cameras and DVLA database. In each case, the Registered Keeper was not the driver of the vehicle at the time. Being suspicious and reluctant to part with with £75 (or £150 after 14 days), a google search of CEL directed me to this site and thank God it did. Thanks to all the posts and advice on here, we have decided that each of us will take a different approach. Our friends used the first template letter, i.e. registered keeper vs driver and will thereafter ignore all future corresponce. We on the other hand, have decided to respond on a letter for letter basis using the template letters with slight modifications, just to see what transpires (probably nothing). We receieved and responded to, the second letter from CEL saying your appeal has been rejected (appeal? we made no appeal, we stated facts), but that the reduced paynment period would be extended for another seven days. Our second letter thanked them for what appeared to be a standrad format letter and that they had failed to respond to the particular issues raised and also included the Cease and Desist clause. We then recieved a letter for the full £150 during that seven day period - have ignored this one and await the next. By the way the RK is also is also director of a small family business, and we have been advised that any subsequent letters to CEL should be accommpanied by an invoice (for say £20) for time and effort spent responding. Is there any mileage in doing this or would this give CEL more information than they deserve? It sounds a good idea given that increasing levels of 'threat' could be imposed if the invoice remains unpaid, (i.e passed onto our accounts department etc). I presume that we would have to advise CEL that any future correspondence would attract such a charge before applying it? It is our intention to chronical our experiences on this forum for the benfit of others, which shall include relevant complaints to DVLA, Trading Standards, Local MP, Companies House (for I believe the original invoice is non compliant, etc.)