My first positing so bear with me I am having a battle with Nationwide Building Society. In December 2000 I changed an all interest mortgage to a repayment 15 years into a 25 yr term. Although the records show the mortgage was "converted", it appears by changing the mortgage I have forfeited approx £40,000 of interest already paid on an approx £40k mortgage. I hve been querying this for years but am getting nowhere. I am querying it because the Mortgage Summary shows that since 2001 there is £0 in the interest column. The capital column shows the figure I am paying on the mortgage each month. I.e. Interest column £0 Capital column £420 (for example) e.g MORTGAGE SUMMARY Effective Repayment Interest Instalment Term Date Type 01/12/2007 £420.74 £0.00 Principal & Int 31 01/12/2006 £398.18 £0.00 Principal & Int 31 01/12/2005 £351.08 £0.00 Principal & Int 31 etc etc Howver, according to annual statements I am actually paying is about half interest and half capital. The annual statements and the Mortgage Summary above do not tally. Why? The Mortgage Transfer document has the box ticked All Repayment as opposed to Capital and Interest, or all interest, or part repayment. During a phone call one of Nationwide staff told me that when the mortgage was "converted" it should have put me in the position I would have been in had I had a capital and interest mortgage from the start. I took this to mean that they would take the interest that I had already paid into account when calculating the conversion. This was not the case. However, I can't see how the mortgage was converted as it was started from scratch and I am having to pay the interst all over again. I wouldn't have changed the mortgage if I thought I would heavily financially disadvantaged and lose around £40K. The fact is Nationwide were very obstructive when I asked for legible copies of these two documents. I had sent off for my file under subject access (Freedom of Info Act) and the Mortgage Summary was too faint to read. I sent for requests for legible copies which were ignored. In the end I went to the Information Commissioner to get Nationwide to release these documents. It seems that Mortgage Summary and Mortgage Transfer documents can only be understood by internal staff but not abudantly clear to the layman. Instead of the mortgage being kept within the 25 yr term it got extended to 31 years. Instead of being paid off July 2010 I will be paying it until I am 65. What comback to I have if any over Nationwide. They would have had undue influence (financial gain) not to advise me correctly over changing the mortgage so I think I have been stung to the tune of circa £40k. The Ombudsman were useless and I am not sure how to take the building society to court if they have stung me on a mortgage. Help please.

Someone showed me a contract for Welcome Finance. The form was odd because the total amount you are due to pay back should be on the same side of paper as that of your signature. Theirs was overleaf which tricks the eye as to what the person was actually paying back. From my understanding this might render this an unfair contract and the signature void. Check with Officer of Fair Trading website which should cover unfair contracts. GEC Capital Bank (who run all the store cards) were also a problem as store staff when offering the store card got customers to sign the contract without turning the page over and showing customers the terms and conditions. Don't know if they are still doing it as don't use store cards.