Thank you both very much will keep you informed

Could I please ask for some advice regarding an investigation at work.I returned to work on phased return after sick leave due to an operation. On my third day back I was given a letter stating I was under investigation but not told why. ten days later I received a letter by post stating the investigation was due to an "alleged mismatch of data between my manual actions and actions taken on customer database" which occurred seven months previously. Basically, stating I had made a telephone call on a certain date and time but the notes I made detailing the call did not match the telephone conversation recorded and inviting me to a meeting the next week. This took place last friday. At the meeting the allegation was read out to me and i was presented with documentary evidence of calls I made on the date in question and as telephone calls are recorded on two different systems I received a printout from both and transcripts of two calls to which the allegation referred. I pointed out that there were big discrepancies between the two reports (which should match) with calls showing on one report not showing on the other and vice versa, times of calls to the same number showing at randomly different times on each report and the call duration time was different for every call. The investigating manager immediately adjourned the meeting to reinvestigate the call logs. My question is - can these logs be used as evidence of what could be gross misconduct disciplinary ?? I have been so distressed over this, I haven't slept and both my work and home life is suffering. I know me and I know my working practices and have never in six years, knowingly entered incorrect information or acted in any way which could be construed as unprofessional and pride myself that any work completed is to the best of my ability. Thank you for any advice you can give.

No very stupidly, I dont have any insurance (financial reasons due to marital split) I think I will be doing the after the horse has bolted thing, and will be getting insured asap. Thanks very much for replying.

Can anyone please advise me what the best course of actionin my situation. I came home after finishing work to find my neighbour had cut down a very tall fir tree which fell into my garden smashing the fence to bits along with flattening all the plants down one side. The fence was erected and paid for by me. To add insult to injury he then drove of as I arrived home without any acknowledement of the incident. I rent a housing association (ex local authority) property but look after my home and garden having put a lot of money and effort into the garden in particular. My neighbour owns his property (again ex LA) but it is in a state of extreme disrepair with a very overgrown garden and piles of debris everywhere. Why he decided to chop a very tall tree down with no idea of the consequence is beyond me. Can this beconstrued as negligence?? I approached the neighbour who stated he wouldn't be making any recompense and as the tree fell in my garden it was up to me to shift it and to pay for the damage. Can anyone advise please?

Thanks to all, VM have never sent me anything to state they have passed the debt on to moorcroft, I just receive a new, increased bill every month for service charges, as service was suspended on 19 dec 08 I am at a loss, I put cancellation in writing to VM, and have spent hrs on phone trying to sort out. I just keep being told I have to pay. VM have nearly driven me to drink (more !!) Seriously, this is driving me round the twist worrying !

Thank you for your advice, I'm glad I found this site !

Hi, Can anybody please give me any advice. I have had a Moorcroft collector coming to my home for a disputed bill,supposedly owed to Virgin Media. Initally I paid this person £10 with an agreement of £50.00 a month as I just wanted Virgin BLOODY Media to go away. After splitting with my husband and losing my job last December, I asked VM to cancel my service and was informed I would have to pay all monies outstanding (£91.00) to stop service. I told them this was impossible and would pay off what I owed in installments. Although no services, the bill now had now grew to ££272.00. The collector, after the inital £10 came back today , I handed him £40.00 and my (handwritten) payment card and he deducted the 40.00 leaving the balance at 222.00 he then started to alter the amount, by increasing the amount of money owed overall to £322.00 I asked him what the hell he was doing and he told me "The Office" told him to add £50.00. I told him what he was doing was illegal ( is it ???) took the book back and shut the door on him. After months of trying to sort this out with VM this has really got to me. Can Moorcroft or their representatives really just up the debt when they feel like it?? I would be really grateful for any advice.