Argos are now going to post me the missing part. It's something I can fit myself, so that'll do me! Why they couldn't treat me as a valued customer I'll never know. But they can treat me as anything they want now, as I shall not be requiring their goods again. I'll go elsewhere and only use Argos if I'm stuck! Keith.

Thanks. I've e-mailed them and outlined the action I'm prepared to take ( following your advice in the first post ). They responded immediatly, asking for order number, model numbre etc, so at least they're communicating with me. I'll keep you informed of the progress. Thanks Keith.

Thanks for the reply. I'm only after a dishwasher that works! So the part is all I'm after. But Argos seem to think I've accepted it and it's my tough luck. I'll contact them and ask that they fit the missing part. Thanks Keith.

Hi all! I bought a dishwasher online from Argos. Paid for them to connect it and remove the old one. They couldn't connect it for some reason, so our plumber connected it ( in 10 minutes ! ). It had a part missing off the salt filling cap, so I had a moan at them and they seem to be claiming that as it had been connected, then I was deemed to have accepted it! How does one know if it's any good if you don't connect it? By the way, it hasn't even been run due to the missing part. I then countered that under the Sale of Goods act, it had to be fit for purpose, and with a part missing, it was not fit for purpose. I'm out of my depth with consumer law, but i don't want to let it drop, so what should I do next ? Thanks in advance, Keith. ( as yet, I've had no reply from them )