Hi
Thanks for the advice.
The problem i have at the minute is that i am trying to be charged for an amazingly over-inflated amount of consumption from the house i previously rented.
The average daily figure stands at 13kWh which is quite absurd to say it was a 1 bed maisonette with no central heating and with only a fridge-freezer appliance. That combined with the fact i was at work 11 hours a day and never there at weekends baffles me into how on earth my consumption is estimated so high??
To put it in comparison i was being charged 4.623kWh while with British Gas, which you can see is considerably less than npower are quoting.
And to offer another comparible.......i currently live in a 3 bed semi with my partner and child, central heating, numerous electrical appliances and have a pre-payment meter installed. My current average daily consumption rate stands at 7.74kWh.
Again....the figures just don't add up!!!
I have reason to believe that with the meter being in another property and the fact that previous tennants had run up amass of debt, i do think the meter hasn't been read for quite some time, therefore resulting in the estimated debt of previous tennants actually being under-estimated.
The dispute continues......