Hi guys, this has happened to me also. received my licence back today to find no motorcycle entitlement, just a provisional entitlement in its place. Dvla say they have no record of a test pass and to call DSA. Called DSA to be told that they scrap records after 4 years so they couldn't help. Passed my test in 2001 at a test centre which is now closed, test certificate never returned by dvla. They have started an investigation but not holding my breath. DSA rep also told me that he had 3 calls of the same nature already this morning and they completely disagree with the dvla lack of service. This is a joke.