Hi can anyone please help me ,i have also got a problem with reliable collections,i have got three accounts with shapley figures simply be and oxendales and i have always paid them on time and never missed,My daughter wanted her own account but i said she cant becuase shes only 17 and she wasnt old enough.However very stupidly and un-beknown to me,she took out her own account with ambrose wilson,in a made up name and age.. She also used my email address and password.When i found out i was furious to say the least we fell out over it which was upsetting because we have always been close..I lost Their Dad to cancer at the young age of 37 and she has never got over it,she has always been a good well mannard girl (upto doing this)and has NEVER been in any trouble before ,it is like she was rebbelling.I contacted the company via a letter and i told them what had happened.This is where the trouble started.they threatened me with police action saying i would be arrested for fraud,they said im a liar and they do not believe she exists and that the debt is mine.they said you will be prosecuted and could face a prison sentence ,and they advised me to sign a form that they had sent me to agree that the debt it mine and they will come to an arrangement,i was in tears and unconsolable,i told them that i cannot sleep for worrying,they said they are the fraud investigators ,they asked me why i had given her my email adress and password i explained that she new it from when we picked items from my accounts ,the basically called me a liar ,i was distraught and worried sick i have not filled in their form but i have recieved it,i dont know what to do ,my daughter has not filled in any credit agreement with them nor did i for mine.they also cancelled all my three accounts and told me my adress was on the fraud register what can i do please help