can someone give me some legal jargon that i can use to get my insurance company to knock that fee down considerably or completely?
im pretty sure thats an unlawful charge.
the insurance company has done nothing to notify me the payment is late.
i only know because the direct debit was returned to the bank due to lack of funds.
now they themselfs probably dont even know its been missed yet. so im going to call them up and tell them and make the payment on the phone but i'd like some legal grounds to fall back on incase they get snotty over it.