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tali

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Posts posted by tali

  1. S75 only covers 120 days.

    Whilst the item should last longer -it will be up to me  to prove it officially.

    I suspect what Google/forums  say in terms of longevity /reliability  would not be sufficient  ?

    and  i would need  a paid engineers report ? ,

    which makes it all uneconomic. 

  2. I purchased a new standalone Bush  Freezer from Argos 3 years ago.

    It has now stopped working , seems it needs re-gassing.

    Now, it only cost me £130 and warranty was usual 1yr  , but i would have expected it to be trouble free longer than that  ?

    I guess i don't really have strong case for Argos doing a free repair or a replacement ?

  3. We have a shared front garden with shared gate access .My neighbor has built a wall between our front garden.There is nothing in writing for the build.It has restricted my gate access.I told him he was responsible to the work on my side to extend my gate access aswell.He says he is not responsible as "that wall is your property and he can't touch it". Who is right ? Also both are private properties , so will the council get involved ?- my understanding is  that they will not.So , in essence i would have to take civil action-and wait for lengthy outcome , whilst during all that  i  am  inconvenienced by  restricted access that i cannot even put my bins out ? Meaning its best to pay the few hundred quid for work on my side ?

  4. Update on this

    -PlayStation want £400 to un-ban the account.

    My bank said PlayStation had 45 days to dispute the chargebacks and provide proof that the transactions were legit -which they failed to do.

    So are they admitting liability ?

     

    Of course the net is awash with complaints about Sony's policies, so this is not a unique situation.

     

    Someone has claimed online they have written to london hq and got refund on several occasions

    - although they were lacking on detail.

    Might try this - but i'm not convinced tbh

  5. You don't mention if anyone else has physical access to your PlayStation. While Fortnite is a free game, it does have in-game purchases and some of these match the amounts you mention. Given that Sony claim the transactions were from your machine, is it possible that someone else in your household has been playing the game and is responsible?

     

    Yes there is access - but there are 2 consoles.The affected one is in the main living room in full view of everyone- as it is the main living room -so it would be virtually impossible to do the transactions .Yet oddly , the console in the other room has far far greater privacy - but is not the affected machine

  6. I had over £400 of unathorized transactions on my PS online account involving the fortnite game.

    These were regular weekly amounts of £19.99 and £7.99 every week.

     

    I contacted Halifax bank and they chargebacked all the amounts-so far.

    Sony told me the transactions were made from the serial number of my PS console (after i supplied the number , i should have given a friends serial number to test their claims)

     

    However, even it was my machine (i am 99.99% convinced it was not) a friend claimed a remote hack can access the account and console.

     

    PS banned me from their network as they dont like chargebacks

    - and apparently their rules insist that users must contact them first for any unauthorized transactions.

     

    There rules are saying if there are unauthorized transactions you must not contact your bank until you contact PS first

    -surely that can't be right legally and goes against consumer law ?

  7. i purchased a Shower screen with pivot door in 2010 for £90 off a ebay shop.

    Today , it worked loose from the frame

     

    me and a couple of friends tried to reinsert it back into the frame

    - upon which the glass shattered cutting both my friend's hands:mad2:

     

    The specifications say it is 6mm safety clear glass ,BS EN 12150 & CE certified.

     

    Checking on the ebay shop the company just states 25 year guarantee in general

    - and that's it

     

    .And it states it for all its products even the smallest and cheapest. There is only basic vague refund info and nothing fora potentially faulty item.

     

    i admit it is 7 yrs since purchase ,

    but, if i can avoiding paying £90 for another ,

    do i have any claim for a refund ?

  8. This company has some very poor reviews

    - my friend only discovered after purchasing a CV joint , which was badly made and would not fit.

     

    They refused a refund and would only offer a exchange.

     

     

    I believe my friend returned after the 30 days period ("No quibble returns policy"??)

     

     

    Looking at the T/Cs -there is nothing to me that says they are complying with any aspect of "No quibble returns policy"

     

    What do other's think-are they within their rights -or taking the pxxx ?

  9. I have decided to accept settlement from an ex -employer on condition of a good reference.(I was made redundant)So , before i sign,is the reference they have submitted ok ?

    "I confirm that was employed by 1st April 2014 following a TUPE Transfer . This role involved providing support in all public-facing areas at the various Trust sites including reception, gift shop, tea room, welcome areas and within properties and visitor areas.The employment with the Trust ended on 31st March 2015 due to redundancy following an organisational restructure"

  10. What's the situ when you purchase something that has to be professionally installed by , say , an electrician and that item fails within the guarntee period and then you have to have to pay an installer again to have the new one fitted ?

    Are the supplier or maker of the product liable for your re-install cost?

    Thxs

  11. I emailed them and am awaiting reply.But it is good to get second opinion and independent view .Just seems odd.( or maybe it is perfectly normal to everyone else as I seem to be out of sync)

  12. Does anyone know how Legal Expenses cover works in general - i assume it is not for a event that has occured ? or it their a backdate time frame? .I am referring to employment issue

    Oddly , i looked at the documents of Policy Expert and they conspicuously make no mention of exclusions regarding employment issues (page 2)

     

    http://www.policyexpert.co.uk/wp-content/public/downloads/optional-extras/legal_expenses_and_id_theft_Keyfacts_PELEIKF1012.pdf

  13. Thxs This is with manual on /off. The remote stopped working ages ago.I did get remote going again by opening it( using a hammer and chisel :shock::shockl - seriously it is the only way to open it!!!!!!) up a giving circuits a clean - but it was short lived.

  14. Thanks -yeh not demanding replacement , just seeing what options are.I think best case scenario i could hope for is a repair (or a self repair )

    JoeyJoeC - when i switch tv on , the green power button then flashes red -after that nothing at all

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