Hi all,
I've read quite a bit of advice about recording telephone conversations with the financial institutions, and I agree that we should do this.
I do have a question that I haven't found answered elsewhere, basically what are the legal implications of recording your call? As I understand it, and I may be wrong, we can only record our own side of the conversation unless we tell all the parties to the call that we are recording the call, if we don't the tape may be inadmissable in court and possible a criminal action.
Which brings another thing to mind, what does the warning we get on the phone say about the call being recorded by the financial institution, the call may be recorded to be used for training purposes, is there anything else? if not does this not exclude it from being used for any other purpose?
Might be at the wrong tree on this, what do you all think.
Bye for now
Jim