Hello,, hope for some advice!., My 10yr old Grandson accidently opened their car door on the shared driveway catching the Neighbours car bodywork, causing a small dent. My daughter reported this incident to her Neighbour & offered to get the damage repaired at her cost., The Neighbour insisted on using her own Bodywork Garage & produced an inflated quote., My Son-in-law works in the motor trade & can get the damage repaired for a lot less money., but the Neighbour insists on her choice of repairer. How does my daughter stand in the eyes of the Law? is she obliged to use the Neighbours repairer? Thank you in anticipation.. SHI-TZU.

Thank you all for the Advice..first thing tomorrow I will go to post office & arrange to send off for replacement.. worry over..

Hi. JUST WONDERED IF ANYONE CAN ADVISE ME HOW THINGS STAND. i HAVE OVERLOOKED THE RENEWAL DATE ON MY pHOTOCARD by 3years..no reminder from DVLA. I want to send for this ASAP but am worried that I may incur a hefty Fine..can anyone help.? thanks..

Hi REBEL. THANK YOU FOR YOUR ANSWER.Maybe I am not understanding the advice to contact OFGEM.but it is my understanding that the problem as to exist for an 8 week period before you can lodge a complaint..I realy dont want this to continue for that length of time before it is resolved..

Hi ..hope I can get some advice on here..as I am at a loss what to do.. I had pre-payment meters for both Electric & Gas installed due to arrears..I was advised by my supplier (British Gas) to apply to the charity British Gas Trust.to see if they could help with my arrears..My application was succsessful & they paid British Gas the outstanding amount..this was 3 weeks ago..I followed the instructions in the letter to purchase £1 on my gas card & electric key over 3 days from the same outlet & my meters would upgrade thus removing the debt & arrears collection..This didnt work..after ringing B/G I was informed the message to my meters had not been activated..so they activated the message,then I was informed to repeat again..did this..still didnt work,surely I dont have to carry on doing this same repeat performance week after week..I am not very able bodied..disabled..& all this extra running to & from the shop to buy the credit is affecting my health..answers please..

I dont think your comment is very constructive..ITS NOT A QUESTION of suing...ITS more a lack of quality of CARE..you do know what that is dont you..I have already sustained an injury to my knee...& dont need it further damaged by careless procedures...lessons need to be learned...what if a small child instead of myself had been the unfortunate patient????

Hi folks,just wondering if anyone can advise me if they think I have a legitimate claim for medical negligence..Today I attended for an MRI SCAN.at my local hospital..The scan had been ordered by my Ortho for A Meniscus tear in the knee..resulting from an accident I had 12 weeks before in which I fractured my kneecap..At the Scan the radiographer was placing equipment around my injured knee when he suddenly dropped some of this equipment from a hight onto my kneecap..I yelled out in pain.all the technician said was Sorry...didnt check the knee or write down in accident book..After being home for 2 hours knee was swollen & very painful..I rang up the XRAY DEPT & asked for advice,,was told if no better by monday to see my GP..any helpful input appreciated..

Thanks for the info Brigadier... But I DONT SEE ANY USE IN SENDING A DSAR To them as Tsb as already stated the debt is over 6 years old & they have no paperwork relating to this assumed debt to send me.. I already have sent a CCA to Moorcroft who where the initial dca..they threw the account back to TSB..who in turn have now sold it on to IND ltd.. I just need to know if I have to send out another CCA letter to these jokers..or would It have to be account in dispute letter..hope I have explained this clearly..

Hi silverfox 1961..well here we go again---just recieved another DCA letter for above account..from IND ltd.followed by a letter fromSRJ debt recoveries..for same.IND ltd. write that they have been assigned by TSB bank.to take over the outstanding Balance..they go on to say--under the terms of this assignment and as defined in the DATA PROTECTION ACT 1998.IND ltd is now the data controller of your personal data contained in the records of this account..Then a week later I recieved a letter from S.R.J.debt recoveries.Stating IND ltd their client has attempted to contact you on numerous occasions ( this is ballony) so to cut the story short..( my words) they made tracing enquires for confirmation of my currant address..They threaten me with court proceedings without further notice..can you help me in what to do next.???

Thank you for your reply to my post Silverfox, I have already sent head office a recorded letter stating I would give them 7 days to respond before taking legal action.this was recieved by them 11 days ago. I have not had any response from them upto date..

I have posted on here to see if anybody else as had problems dealing with Currys problem solving team??.6 weeks ago my upstairs neighbor had a washer installed.it was not plumbed correctly & subsequently flooded her kitchen this in turn came through my kitchen ceiling & down the wall, causing water damage to my decor. The Tech guys dealt with my complaint & compensation claim.I was asked to send in photo evidence of the damage & also 2 estimates.this I duly did. I have contacted them numerous times since then,and each time I am told the same tale.The cheque as been santioned & I should recieve it within days..still no cheque..today I rang again. given the same run-a-round..any Ideas how next to deal with this problem would be welcome..Thanks..

Surely now the account is in dispute..That should stop any other D.C.A. persuing it???. otherwise what is the point of requesting A True copy of original agreement from DCA. As TSB. are the original Creditor,am I not best to contact them to ask them for Copy of Agreement?. or do I let sleeping DOGS lie??? dont fancy going on the many DCA merry roundabouts.... Thanks for all advice...

so here goes---From the info available to them it is their understanding that I am disputing the above account...because of my recent request for a copy of original agreement with their client..( clever Bs arnt they)They then go on to say...they would like to reasure me .that they receive all accounts in good faith(who are they kidding) and believe the info provided is accurate and the account is free from dispute..they say it is thier understanding that accounts of this type are refer to them under the terms & conditions of my original contract with thier client & section 9 of the lending code which all banks subscribe to...then more gobbly gook..to boring to write....they go on to say that they have tried to assist me in obtaining the documents I requested..and they provided me with their clients response..( due to age of debt not able to send me COA) Then at last...:-DAS their appears to be a genuine conflict of opinion here between my preception of the account in question & the views expressed by their client.it is clear there is an impasse here with regards to the account..so to cut a long boring story short,, they are returning the account back to their client.. so is this the END...hope so for my sanities sake.

:smile:hi scalet pimpernel.. I have just recieved a reply to the formal complaint letter that was sent to Moorcroft..unfortunatly I am unable to scan same.as I dont have a scanner. So I will condense the subject in the letter.as it reads like a novel..ah ah.

Thank you SP.for your help.much appreciated. Letter as been written and will be posted today..will let you know the outcome...

Since my last posting..I have just received a letter from Midas Legal Services..THE HEADING on the letter reads--Litigation Warning..they state that they are part of the Moorcroft Group, and go on to say that they are aware that you (me) have failed to reach a repayment agreement with Moorcroft. and they are now reviewing the account prior to legal action by external solicitors acting on behalf of our clients..to prevent possible further action you must contact Moorcroft debt recovery..I was under the impression. that Moorcroft had put this account on hold from there last corrospondance to me..WHAT NOW???

I received this letter in response..please be assured that your account is now on hold whilst we investigate this matter further with our client.and we will communicate their response to you upon receipt.. I was under the impression that Moorcroft had bought the account. are they bluffing??

I have paid on this account within the past 6years;

Thank you Harrassed Senior..I will send of the letter right away...Yes. you are correct in assuming that Moorcroft have not sent me what I requested.in my letter.I copied the CCA template letter off here.& followed all the instructions correctly..as well as the CCA I also asked them to send me statement of account .neither have been sent..

I am confused with the response that was recieved in the letter I received from Moorcroft debt recovery. when I sent of for a cca with £1 p/o. The letter clearly states that they regret because of the age of the account over 6 years old their client is unable to produce a copy of the document..so they returned my £1..they then went on to say that their clients believe that the balance remains due & payable.so they want immeadiate payment of this sum. Also in this letter they say The Information commisioners office has confimed that whereas a debtor is not obliged to repay the account due to the provisions of the consumer credit act. this does not mean that their was no enforceable agreement..can somebody explain this to me in plain English please..thanks.

cant use dongle.as wire from motherboard not connected...

sorry unclebulgaria67. I am new on here. dont know my way around as yet..as I said in my last post. insurance appear to agree that laptop should be replaced with bluetooth spec.the acer aspire that I have, can not be adapted.as according to acer tech support The bluetooth wire on the motherboard as not been conected..(usually soldered on). thanks for your help..

hi all. just to let you know. been in touch with my ins.. they will supply me with new laptop that as bluetooth installed..am very happy...

I wonder if someone on here can help me..after losing my 18 month HP laptop in a house burglery..I aproached my home contents ins . put in a claim & was supplied with an acer aspire laptop. I was told it had same spec as one that had been stolen.. but when i attempted to turn on bluetooth.(which I had on previous laptop) I found out the bluetooth module is missing..so no bluetooth.. as I have had the laptop for 8 months now..but only just found out that it is not bluetooth enabled. is it to late for me to approach my insurers & put in a complaint..I feel they have not given me like for like..

thanks for that pinky69. what happens if i dont hear from them in the prescribed time?