Hi I got a report from Suzuki saying that my king pin bearings had failed causing the seals to burst and the loss oil causing the damage a sudden mechanical failure.

Hi lufc I was wanting to know if you have the name of the independent engineer that quoted the parts as wear tear because mine was called AUTOMOTIVE CONSULTING ENGINEERS ACE and I have been quoted wear and tear aswell despite dealership saying sudden mechanical failure I dont think they are very independent at all! Thanks

Hi I too bought a Suzuki Jimny from carcraft and after 7 months there was a noise coming from the front the car so I took it to the dealership. I thought this should be no problem as I too had taken out the NAC warranty for peace of mind and was told that any problems I had with car could be repaired at the dealership not a problem. When Suzuki rang and said was the diff, the problem was a sudden mechanical failure that the king pins had failed causing seals burst loss oil causing the damage. The cost in total was £823 but Suzuki said that NAC did not even have an account with them so I would have pay for work myself. So this is the first lie I have encountered that Dealership could do work. I rang NAC they said if I paid for the work they would refund me the money not ideal but I needed to get it fixed ASAP as I am disabled and the car is modified for me to drive. But firstly they wanted to send their own engineer out who came seen car went back quoted Wear Tear!!! I am now concerned that this independent engineer could be part of them aswell. So I was wanting know if anyone else had name engineer company they used on the report mine is Automotive Consulting Engineers ACE. I am now going down route sending letters by recorded delivery its taken ages and paying out £823 has left me with no money. Any help with this will be greatly appreciated!! Thanks