Thank you so much everyone. I shall do everything that you have advised. No I haven't had any letters regarding this before, not unless something has come through, and my housemates or I have chucked out if it has been mixed in with junk mail. I usually get quite excited when I recive mail, as I hardly get anythig other than bank statements, but this wasn't exciting, it was upsetting. I'm always fearful about identity fraud, it's happened before ( someone had been making top ups using my card details for an orange mobile phone (I'm with T-mobile, so this was obvious) and then when I had made a withdrawal at uni in Bristol, 2 mins later someone had made a withdrawal in Hull). So ever since then I am very very paranoid about everything. I just seem to be very unlcuky