In October, me and my mother went halves on Advent 6411 from PC World (d'oh), and it has been working fine, until now. Yesterday, I was sat down with it, and had been on it for a number of hours, when something caught my eye on the TV. When I looked back at the laptop, there were black marks on the bottom of the lcd screen, and bars stretching up it. I was very shocked and couldn't understand what had happened. I immediately took it into my local computer shop, who told me it had been caused by severe physical damage (or not?), and that I should at least try to get it on warranty from PC World before I think about getting it replaced. The thing is, the time I was looking at the TV could only have been 2-5 mins, I didn't touch the laptop in that time, I didn't move from my seat, and there was no one else in the room. Now, I know for a fact that PC World will not repair or replace it without a fight, and will claim that I have done something to cause it (the man at my local shop said they'll probably say I closed it whilst a pen was on it, but no closing occured...), but me and my mother are going to go down there anyway, just to kick up a fuss. Does anyone have any information (similar problems ?) that we can use in our defence? I am incredibley angry about all this...