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Still no word despite sending yet another email to Charles Bacon does anyone think I should phone this is really dragging now.

Emailed Charles Bacon to find out where they have paid the money but still no word on this at all. I guess they will do one of 4 things 1. Nothing (In which case I shall continue proceedings) 2. Realise they have not sent it or paid it into my closed account and send a cheque. 3. Give me access to my closed account (if this is where they have paid it) 4. Something else unexpected or absurd

Does anyone think it would be appropriate to phone or should all this be left to emial or written correspondance on a simple question like where have you paid the money ?

Sent email to Charles Bacon today asking where he has put the money. B

Had "Notice of Defence that amount claimed has been paid" today in post. However, I have never received this.. They say that they paid me the full amount £1890.41 on 11th Sep (I have not had this) also the further sum of £120 in respect of court fee and int of 502 were also refunded 11/09 (I have not had this either) Also on the form it says that they paid it back before the claim was issues (4th ackonwledged 6th). Non of this makes sense if their defence if they paid it back before the claim was served why are they saying they paid me £120 costs which I have not received. If they are saying they paid it with the court costs surely this is not a defence but an acceptance of the claim along with settlement (dispite the fact I have not received any money from them) My guess is they have paid it into my account which have not had access to for over 2-3 years and has been closed. What should I do next. They are either trying to deliberately confuse me, can't think why or just have no idea. Thoughts B

I would be intertested to know how much they gain by doing this, do many people accept this and give up, I cannot believe this if they get this far, surely they are just making there admin that much harder by confusing things. B

Does this mean they will take it all the way to court or just see if I complete an allocation questionaire and pay the next fee. Either way I will hold out as I am confident that my argument is sound. How long before I get questionaire.

HELP ?? The status of the claim on money claim has changed to Defence The text says : You are unable to take any further action online on this claim. The Defendant disputes the whole amount you have claimed. Your claim cannot proceed online and will be transferred to the appropriate court for continuation. You will receive confirmation to where the claim has been transferred to shortly. What do I do now, wht does everyone else seem to have been paid back by I have not have I done something wrong, followed process to the letter. B

Still nothing on this, now getting seriously worried. Thay have until Monday according to moneyclaim !

Still nothing on this, now getting seriously worried. Thay have until Monday according to moneyclaim !

I'm the same my intending to defend cam on 5th and still no word, as I have a closed account I am told this may take longer as they need to raise cheque even so I get worried when I see other get their charges refunded as soon as they file a claim and wonder if it is just me. You are not the only one. B

Still no word on this one from Nationwide.

just an update, nothing at all from nationwide yet.

My wife receievd reply to data protection letter saying that as we have changed address she has to go into branch to show proof of id, seems reasenable as it protects us, they are now asking for £10, again no problem but when I wrote back in April the statements sent straight to me with no request for proof of id or £10 - Bizarre Still no word on money claim