This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

The incorrect company number is unlawful CoHouse would be interested to hear about it. I don't think it helps you in your dispute with them. Its not unheard of for rogue traders to use a made up limited company to make them seem legit but I suspect this is just incompetence.

Cheers Marc

I'll do that when I'm back home along with the email from the ICO saying that they aren't prepared to investigate this matter.

I have been playing snail mail ping pong with Nat West for several months now. I took out a gold card/ current account with them at the beginning of the nineties and closed the account in 2004. I was involved in bank charges litigation with them up to the end of 2006. I'm unsure whether I had PPI on this account and so I sent a letter to their PPI complaints department. They said that they weren't able to locate any account details and that I should send a SARN to their data protection department. They were unable to locate any data either. I supplied them with address data and details of where I held my account. Nat West have suggested that they would routinely destroy data six years after account closure which means that they would have done so in 2010. Given that PPI claims entered the mainstream in 2008, I am surprised that NAT West and presumably other banks have been able to destroy data that could well have been used as evidence. I would be interested in knowing whether anyone has recently been able to obtain credit card/ current account data more than six years after account closure.

Just had a response to my appeal stating that they agree that I wasn't causing an obstruction and that they've cancelled the charge.

I've been working my way through the forum and the links provided by dx. There are a couple of underwriter options and Cardiff Pinnacle look like the strongest candidate. I'm trying to work out how to approach them given that literally the only paperwork I have is the credit agreement. I can submit a SARN but it's highly speculative. One thing that has been troubling me is the way that GE are trying to wash their hands of this matter. Most of the PPI claims against them appear to be for home improvements taken out through companies like Zenith. In these cases the claimants contracted with a third party and the finance was provided through First National Bank. When I took out my loan I was a mortgage customer of Santander/ Abbey and I remember ringing up First National Bank using a leaflet that came from Santander/ Abbey with some other mortgage correspondence. FNB was a wholly owned subsidiary of Santander/ Abbey at the time and FNB were based in the same Harrow location as Santander/ Abbey. At no point did I speak to anyone from the Financial Funding brokerage and I think that the first time I saw their name was on the loan agreement. I think this is subtlety different from the majority of cases in the link as I was dealing with FNB as both the seller of the 'product' and as the funder. I am wondering whether there is a way of directly pursuing GE Money as the new owner of the business and the seller of the PPI policy rather than going after the broker/ underwriter.

Fair enough. Red mist descended and I acted before consulting.

Thanks dx

Not the most helpful of posts. I didn't say that I thought it was an error. In fact I think it's exactly the opposite. I am aware of the sort of people that I am dealing with- the sort that would attempt to defraud me and I am responding accordingly. I have no problem in them bring an action against me in the county court and I am more than willing to attend to defend my position and expose them if it gets to a hearing. I am willing to counter-claim against them for my costs. I realise that costs are not normally recoverable in the small claims process but I will argue that any claim they make is vexatious. Interestingly, I am a regular customer of the landowner and I have spoken to him about what has happened. He has said that he will intervene if the parking company want to continue to pursue this matter but he's interested in seeing how they handle it.

Thanks dx. I'm in full search mode. FF were restored to the register by a solicitor acting on behalf of a creditor. This could well be a PPI claim as the firm seem to be heavily involved in that market. I've therefore made an enquiry with them to see what information they might be willing to disclose.

Thanks dx. Any idea where to start with doing that. All I have is the loan agreement filed with the Land Registry. It refers to Financial Funding as the brokers but gives no more details than that. The GE letter gives an address which is how I was able to get to the Companies House record. The only thing I can think of is a SARN to the FF address but I suspect there's not much chance of them having any records for a company that was struck off ten years ago.

Finally had a reply from GE. They say that the policy was sold by "Financial Funding" from Blackpool. Looking at Companies House, they seem to be active but I suspect they're in administration. Has anyone come across them or had any experience of making a claim. I have to say that I have some difficulty in agreeing with GE's assertion. They bought First National Bank's loan book from Santander. I took out the loan over the phone and I know it was FNB that I rang rather than any broker. In their letter GE go on to say that they won't respond to any further correspondence and there's no complaint route through the Financial Ombudsman. Any thoughts on where to go from here? Just double checked and Financial Funding were struck off in 2009 but restored to the register for some reason in 2016. I doubt whether there's any resources there to claim against. I think the FSCS may be the route to go down. And the FSCS doesn't work for me as the policy was taken out before 2005