I would have thought the Landlord would have had the sense to redirect his/her mail if he/she was that bothered about missing something. IF he/she`s continued using 'your' address then as has been said, it may be worth wondering if he/she is actually doing something that they shouldn`t be.

Thanks NailPost. The complaints procedure is a route I`ll be happy to take if it becomes necessary. I can`t stand it when companies such as these rely on the fact that people will just cough up because they`re intimidated by a letter threatening legal action. It`s not just the fact that I am 100% positive of never having received broadband or any other service from Pipex, it`s the fact that I won`t be bullied either. I`ve sent the above mentioned letter off today via recorded delivery so it`s a case of 'wait and see'.

Thanks very much DonkeyB. I`ve adapted one of the letters and intend to post it off tomorrow. Hopefully it gets my point across: Dear Sir/Madam Re: Account/Reference Number ******** You previously contacted me regarding the account with the above reference number, which you claim is owed by myself. When I contacted you by telephone on (date), I pointed out that I have no knowledge of any such debt being owed to Pipex. You then offered me the option of ‘settling the debt’ for a final payment of £25.00 which I declined because as I explained I completely dispute this debt or any knowledge of it previous to your first correspondence. You told me that you would refer the ‘apparent’ debt back to Pipex for confirmation and you would then contact me with any further information. Instead of doing so you sent me further correspondence dated (date) advising me that if I did not pay the outstanding amount within 7 days you would start legal action against me which would result in solicitors fees etc being added to the debt. On (date) I sent a letter to you via recorded delivery requesting the Consumer Credit Agreement relating to the debt that you claim is outstanding and I enclosed a £1.00 postal order for the standard fee. Despite the fact that this letter was signed for at your registered address on (date), I have received no response from yourselves and the given time of 12+2 days has passed (should the cca request be relevant) and I request that you return the postal order to me. It stated quite clearly in my last letter to you that the postal order was NOT to be used for any other purpose. I am familiar with the CPUTR 2008 and the Office of Fair Trading's Guidance on debt collection, which states that it is unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question. I would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable AND in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods. Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment. I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the debt in question or unless you are returning the above mentioned postal order to me. I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to Trading Standards and also inform the Office Of Fair Trading of your actions. I look forward to your reply. Yours faithfully

Thanks very much for your replies, much appreciated. So I`ve sent a letter that doesn`t really pertain to the situation? Hmm, can anyone please point me in the right direction for the 'prove it' letter? Surely I should have received some form of correspondence from FIL even if I did send the wrong letter and surely they should have returned the postal order if they have no cca to send me? Thanks again x

Thank you Scott and I apologise for having posted in the wrong place x

Hi, Firstly I`d like to say a big thankyou for the info and advice on the forum. Secondly I would like to apologise in advance if there is already an answer to my query that I haven`t been able to find so far. My situation involves Fredrickson International Ltd. I received a letter from them approx mid May telling me that they had traced me to my current address and requested that I contact them regarding an outstanding debt to Pipex. I felt a bit confused as I`ve never had any dealings with Pipex but I telephoned FIL and was told that I apparently owe £51.00 for a broadband service I had received at a previous address. I explained that as a single parent at that time I was living in a new build Housing Association property and I`d saved for a year to get the phone line connected to BT and they had supplied me with my phone and broadband for the duration of living there, that I`d never received a service from Pipex at any time. I moved to my current address in May 2006. They weren`t very happy from the off really as I refused to give them my landline number and told them that any correspondence had to be in writing but the girl I spoke to basically ignored my explanation and began to press me to make a final payment of £25.00 to finish the debt. Needless to say I refused and asked why would I make any payment when I knew I owed nothing? I was then told the debt would be sent back to the originator for further details and that FIL would be in contact with me. A few days later I received a second letter from FIL (dated the day after my call) requesting the payment and stating that if it wasn`t received within 7 days they would take legal action and I would bear the costs involved. So after doing a bit of googling I used a template letter requesting the CCA and I enclosed a £1.00 postal order. The letter clearly stated that the postal order was not to be used for any other purpose. The letter was sent via recorded delivery to FIL and it was signed for at their registered address (not the PO Box address) on the 25th of May. I do have the electronic signature proof that my letter was signed for but I`ve had no reply to my cca request. I am in the process of posting a letter to the Postal Order Duty Finance Section to try and establish the status of the postal order. I think I`m right in thinking that FIL should have responded by the 6th June (12 days to comply)? I would like to ask what my next step should be and are FIL guilty of theft if they`ve cashed the postal order but haven`t sent me a cca for the debt they claim I owe? Thanks in advance

Thanks lamma. I was slightly concerned after my Husband relayed the conversation he had with his friend and I just wasn`t sure whether clamping my car was something they could do and get away with. More to the point....what could I do if this action did occur? No doubt the next letter will be one informing me that `the debt` has been handed to a Debt Recovery Company.......oh well, that will get ignored as well. Thanks again. x

Hi Guys, I previously posted about having received a pcn from AS Securi-T but for some reson I can`t find the thread. Anyway, just to repeat basically, 6 weeks after my car was seen parked in a particular area I received in the post the initial request for £75.00 to be paid within 14 days. Following advice from some great guys on here I ignored the pcn and accompanying letter. I received another letter a couple of days ago stating that as the 14 days have now passed with no payment from myself being forthcoming, I am now liable for £150.00 and I am to forward payment asap. I still have no intention of paying these monkeys but was wondering how things would stand IF this company sent someone out to my home address and clamped my car? The reason I ask is that my Husband spoke to a friend of his who happens to be a Traffic Warden in our local area, most Traffic Wardens also consider this company to be nothing more than a bunch of scumbags but apparently A S Securi-T are apparently known for turning up at your home address and clamping your car. Is it a simple case of calling the Police? Are A S Securi-T able to clamp and get away with it or is it just another bullyboy tactic of theirs to get people to cough up? Any advice greatly appreciated....again.

lol crem, I take that as a slap on the wrist. Does anything they do actually make sense? The letter and pcn are firmly in the kitchen drawer, I`ve not heard anything else yet but now I`ve mentioned it you can guarantee I`ll get another letter this week. They can send as many letters as they like, they`ll be waiting avery long time for any payment.

Ok I`ll keep the pcn and letter safely in a drawer. I wasn`t sure whether or not to scan and post the letter on here that they sent me as well but if they can`t do anything legally then I won`t spend the time scanning anything. Thanks again for your advice lamma, it`s much appreciated.

Hi lamma, Thanks very much for your reply. The PCN states my car was seen in a particular location which was "In Breach of the Regulations as indicated (see overleaf for details) Number 1.2.4" (Overleaf): Breach of Regulations codes: 1: Unauthorised and illegally parked 2: Failing to display a valid permit/ticket/voucher/road fund licence 4: Causing obstruction and inconvenience to others These resons are given as the reasons why I have been sent this PCN. I`ve read some of the threads here and am absolutely disgusted that companies like these are allowed to get away with this kind of behaviour. How many unsuspecting people actually accept PCNs without question and pay up? It`s horrendous! Thanks fr the link, I`ll have a look and thnks again for your reply, hopefully it`ll be a case of ignoring this or fighting it, there`s no way I`m just going to roll over and play dead for them.

Hi, I`m hoping someone can help me with a problem associated with A S SECURI-T LTD: Car Park Solutions Division PCN Processing Team I received a letter from this company this morning and a parking charge notice, stating that on 13/12/08 I was `apparently parked` and breached rules and regulations 1.2.4 1: Unauthorised and illegally parked 2: Failing to display a valid permit/ticket/voucher/road fund licence 4: Causing obstruction and inconvenience to others On the day in question I did in fact stop in the place stated but was waiting for a lady to get in her car and drive off so that I could park in the parking bay she was using. As this lady was taking a while and because I didn`t want to be an obstruction to other drivers, I pulled into the left hand side of the road and waited for this said lady to leave the parking bay. When this lady eventually left the parking bay I then parked my car in it and bought a ticket from the pay and display machine which was located next to the bay I was parked in. I then left my car and went to the shops. Now 6 weeks later I have received this parking charge notice stating the breach on the above regulations for the time period of 13.22pm - 13.32pm Had this company not taken 6 weeks to contact me I could have proved I had a parking ticket from the machine, (I have a habit of putting used parking tickets in the door pocket, I have since cleaned my car out, a week ago and no longer have the ticket). I can honestly say that in 21 years of driving I have only ever received a parking ticket from a local authority for not displaying a ticket for where I was parked, due to a cock-up on my part which I totally accepted and paid the fine of £35.00. Can anyone help me out? How can this company charge £150.00 (or 75.00 if paid within 14 days from the date the ticket was issued)?? The local authorities don`t charge anywhere near this amount so how can this company be allowed to? I would be extremely grateful for any help or advice on this matter. Thanks in advance.

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