fowlskins
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im in the middle of a argument with vodafone over a 24 month contract that i never agreed to i ordered a new phone on the 25th of january 2008 and as i was coming up to 12months i thought id check other deals and networks for an upgrade but when i checked my online vodafone account i realised they had put me in a 24 month contract ! i never agreed to this on the phone and as far as i was concerned i had done my 12 months i emailed vodafone asking for a recording of the phone call or transcripts to prove that i had agreed which i know i would not of after many back and forward arguments they finaly told me they could not let me have a recording or any proof of the agreement eventualy they told me that on the date of me ordering the phone my contract was upgraded from a 18 - 24 month contract meaning they must have changed it on the same day they have tryed to sweeten me up by cutting it from 24 months to 18 months but i still think without a contract in writing or the recording of the phone call my contract should of finished this month can anybody give me advice on where i stand please i have looked through the unfair contract act but most is above my head allthough i belive i did read a bit that says that the party should be aware either in writing or verbaly at the start of the contract thanks
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