Hi, I recently paid a fine to X-Cel Pa rkng (not bad grammer, to fool the search engines sorry) on behalf of my parents, oonly to recieve another letter claiming that it was unpaid and that I owed more money. I paid via their website and when I called to query this I was told that the system had problems and I was required to send a bank statement showing the payment. I refuse to do this, as I have exact time and date of the payment on a RBS receipt yet they simply refuse to do anything about this.
If it were upto me I would just forget it, but my parents worry. Can anyone suggest a course of action?