Thanks Bookworm. Our Goodmans TV cost £700. We only expect a partial refund. The fact that the engineer didn't even look at the TV suggests that whatever the problem (ie however minor) no generic spare parts exist. Our CRT TVs have lasted about 10 years but LCD TVs haven't been around that long.

We bought a Goodmans LCD TV at the end of August 2006. The TV stopped working in December 2008. No power. An engineer called, did not look at TV said didn't think he would be able to get spare part (power supply). Spoke to Goodmans who said spare parts did not exist for this TV. We have written to Comet who say there is nothing they can do. Do you think we would be successful in taking them to the small claims court. ??