Hi, I have recently entered an online competition, for this I had to enter a code from a bottle of cider on to the website in question and then see if you win.
Anyway, I entered my code, and then recieved a message saying that I had won a holiday, and to send off my winning label and my contact details to them.
I followed their instructions to the letter.
I have now been told that my code was a losing one, and they will not honour my win.
I have broken none of their terms, and I have entered the code on my label.
I recieved the winning screen, and sent off a screen print of this with my label and details. Therefore I believed I have won, I don't see why this should be stripped from me because of their error.
Does anyone know where I stand on this, can I pursue this?
Thanks in advance for any help
Jambo