It is a bit of a nightmare unfortunately. My last resort is probably to send a letter to the registered address (ie my next door neighbours). If it's sent recorded delivery, then there's at least evidence that it has been delivered to the address. If the landlord then fails to get the letter , I guess it's just another point against them.

Hi guys, Apologies if this has already been asked - I scoured the forums but couldn't find the answer I was looking for. The background to the story is this - My gf and I bought and moved into a house about 3 months ago now and we're suffering with nuisance neighbours. There have been about 8 incidents of noise disturbance since we moved in and it has come to a point where I really need to do something about it. I have previously contacted neighbourhood policing about potentially violent domestic disturbances and was informed to contact the police if that occurred again. Typically since then, there have been no 'violent' incidents but continuing noise disturbance. I intend to make a complaint to the Environmental Health department but first feel that I should inform the landlord about his tenants. I suspected the property was rented and contacted the previous owner of our house who confirmed this. I then got the Title Register from LandReg to find out who the property owner was. I now have the property owner's name, but unfortunately the address provided is the house next door. For obvious reasons, I do not want to send a letter there. Plus, I suspect if I do the letter will never reach the landlord.Does anyone have any tips for finding this landlord? Or any general tips on dealing with this kind of nuisance neighbour? Any help would be great! Cheers.

Hey guys, Thanks again for the advice. It's been a long time since I requested my SAR now and the other day they wrote to me asking for some money (I forgot to include a cheque- oops). The other day however, I managed to find the elusive email that shows I do not have to pay for the 'remaining' six months of my contract. I forwarded this to Wescott who have now come back to me and said the information they received before was wrong and that the money is infact from the oustanding bill. Are they allowed to change their reasons for debt-collection, even though they had previously advised me that the money owed was the cancellation charge?

Buzby, Cheers for the information- that is most helpful. Is there any specific information I need to include in my SAR or would a (relatively) standard letter asking for my details do? Sorry it's taken so long to get back to you- I started a new job this week and so it's all been a bit crazy! Perfect timing from DCA as always!! Eveyone's advice is much appreciated. Cheers!

Hi everyone, This is my first post so please bear with me if I am not doing this correctly/giving enough information etc. Basically my problem is that I am being chased by Wescott debt collection agency for an outstanding debt to o2 for around £140. I have not been with o2 now for around 18 months. The debt apparently is my 'penalty' payment for cancelling my 18 month contract after only 12 months. At the time, I disputed this with o2 and won- they admitted that I had actually signed up for a 12 month contract and allowed me to cancel the contract from then. I then went travelling for 12 months (June 2007- June 2008) and returned never even considering they would be after me. In September this year, I received a final warning from Wescott asking for immediate payment otherwise they would issue proceedings. Obviously I rang them and the account went into dispute. Today I received a letter from their solicitor 'firm' chasing me for the full and final payment again so I rang to complain. This is when I was informed of the reasons for the £140. I have since looked for evidence that would prove in my favour and, strangely enough, I have every email from o2 EXCEPT the one I need. Bizarre. Anyway, from my investigations, it seems that the outstanding balance could be my last month's bill (which, at the time, o2 agreed would be free). Clearly I cannot prove that they offered me a free month's phone use as it is in the same missing letter that I need! 6 months at £25 = £150 NOT £140. My last bill was £139.08- the exact sum they are chasing!! I now think that they are using the 6month penalty excuse, knowing I would not have retained any of this information to hand, to prise £140 out of me. Is there any limitation period on chasing mobile phone bills that I could use to my advantage. Any help would be most appreciated guys! Thanks.