I received first letter from G24 around 16th sept. This showed photos of car entering and leaving car park, as I said 12 mins late. I was offered reduced rate etc.. blah blah blah! I ignored first letter (not deliberately, was just busy) then received 2nd "final reminder" on 29th sept. Contained all the usual threats mentioned in this forum (Debt recovery, keeper responsible etc.) This is when I found this site and basically copying Bernie The Bolts' template wrote this...
Dear Sirs,
Re your letter dated 29th sept, ref **********
It appears you have obtained my details from the DVLA and I can confirm I am the keeper of the vehicle in question. I wasn't, however, driving the vehicle that day so I am not legally liable for the charge. I therefore suggest that you take up this matter with the driver concerned.
In the meantime I absolutely deny that the amount claimed by you, or indeed any amount at all, is due from me to you.
Yours Faithfully.
Not so much of an appeal more a case of I know my rights so stick it!!!
Three days later I received the reply from G24 that I posted above. I was as surprised as everyone after reading other posts about reams of demanding letters, and was prepared to ignore any future correspondance. Perhaps I just got lucky, its got to be worth a try by others though...it was a great feeling!!