Hello I am hoping a Barclay Bank employee will be able to answer a question I have. I applied for a cash card acct with Barclay. I just wanted a basic acct with internet banking but no overdraft or other perks... because my credit rating is extremely poor didn't thnk I would qualify for a current acct. Anyway, I called and requested internet banking - told by the call centre that details would be sent via email (ie password ) in 5 days. Today I called up again and told there was no record of my request. Furthermore password details are sent via post and not email. Barclay stated this has now been posted out to me. Got home to find a letter stating I did not have a current account and therefore online banking is not an option on the type of acct I have. And to go to my local branch to discuss an upgrade. However I MANAGED to register online this evening and I do have access to my acct. I am a little confused! One minute I'm being told no online banking, yet I can logon and view my acct??? Any Barclay Bank employees shed any light on this query? Thanks.

Thanks for replying BAE, I am posting my SAR via special delivery tomorrow. This time I will follow it through.....

Hi Macca, I am in the same position as you - But my outstanding balance is over £2000:eek::eek:!! I too would like to start a claim against Cap1, but at the same time afarid they will demand monies owing - or worse cancel my credit card:( Have you made any decisions on what to do?

Hi In your experience, have MBNA ever sent out a complete set of statements rather than a list of charges following a SAR? I personally prefer copies of statements.....

Thank you!!

ok - thanks for the advice. Will send of a letter on Monday.

'...Ringbinder....Trash...' I like that!!:-) Do you have a template letter that you have suggested I send to Cabot? thanks for all your help.

Hello Cn anyone please provide the correct address for Abbey? I will be sending off my SAR come Monday. Thanks in advance. Columbo

Can anyone please help with the above query? Anyone had their Cap1 credit card account closed?

Hope you can read the letter I have received from Cabot. They also returned my postal order. What shall I do now?

Hi Hadituptohere No apologies needed!! I sent the letters by special/recorded delivery. To my amazement, I have had a reply from Cabot. No doubt it is one f their standard replies. I will scan & post shortly....just making sure I have removed all my personal details.....

Hello W Thanks for getting back to me and for your offer of help. I have spent a few days reading all the relevant posts but I guess I needed further reassurance:). That said, I wasn't aware that by starting my claim, Abbey cannot pursue me for the debt. That was my biggest worry. I will be sending off an SAR come Monday via Special/recorded del. I will keep the forum updated with any progress.

Hi I am in 2 minds on whether to reclaim charges:confused:. I wish to reclaim charges Cap1 have applied to my card over the years. I now make regular payments but this has not always been the case. I am currently within my limit, but only just. I would like to keep my card for a rainy day - but afraid if I start the process of reclaiming charges, Cap1 will close my account:-(. Is anyone aware if Cap1 are closing accounts??? Thanks Columbo

Hi, Can anyone please help with the above query? Thanks Columbo