A What? Nope just someone who doesn't understand how people can moan when a Company charges you for making a late payment.

How about you make sure you pay your Bills Ontime?

Just felt the need to clear up any confusion, Under Homecare Flexi your Agreement is at a reduced rate per month so indeed on completion of a successful repair a Payment of £49.99 is taken, this is not taken when on a Normal Homecare Agreement.