so theres not alot I can do? What about BE's failure to actually provide a suitable level of service for 3 months (the speed issues are still ongoing), surely this is breaching the contract for what they was promising? Bandwidth (Up/Down) [kbps/kbps]:685 / 168 this is what its like, this is actually quite good for recently..

Hi, My problem is with Be's hidden contract charges if you leave early, Basically I want to cancel after being with Be for 4 months and they want the rest of a 12 month contract which I disagree with because of how bad my internet has been. I've been with Be for 4 months now and for the 1st month everything worked fine, but for the other 3 everything was terrible, It started with random drops in connection, which I didn't think anything of, then I got ridiculously slow speeds as well as random drops, then the internet just kept disconnecting every 5 minutes. I tried to seek help from Be but it just seemed as though they wasn't really bothered too much, All I really got from them was the general responses like try a new router, change your dsl wire.. etc, so after paying for 3 months of service I hardly recieved I decided I wanted to cancel, So I informed Be of this decision and this is when I found out that firstly I was on a 12 month contract and secondly that I had to pay for the rest of that contract. I disagree with having to pay for the rest of the contract because as far as i'm concerned Be have failed to provide an adaquete service to me. Also upon hearing that I wanted to cancel, Be attempted to fix my connection again and didn't respond to my cancellation request until after I told them that I don't want it fixed, I want it cancelled, Their response was that the standard T&C apply since I was refusing help to fix the connection problem, Now if only Be was that fast in the first place, maybe I wouldn't be trying to cancel. When I signed up to Be, I only agreed to T&C online, I didn't actually sign anything on paper.. does this matter at all when it comes to broadband contracts?