I would just like to say a huge thank you to you both for kindly taking the time to help! It was very kind of you both and it is VERY much appreciated Have sent the letter off.... shall let you know when I have a reply................................. Gyzmo, I have pm'd you but your box is full...... obviously very popular!

Just to add ~ this t.v has now been discontinued.

Hi everyone ~ I am really looking for some advice! We purchased a 50" sagem tv for £1999.99 on 24/10/04 We also purchased an additional warranty for £274.99 Thus giving us 5 years warranty. The t.v broke down on 10.02.07 ~ 28 months later. At that time the engineers told me that this paticular t.v was a nightmare for breaking down and was very expensive to repair. It was the light engine. We waited 10 days for it to be repaired, with no replacenet t.v offered meanwhile. The t.v broke down again on the 10.01.08 ~ Again, another very expensive repair, (The light box) ~ again the engineer told me that the light boxes go 'All the time' and that this t.v is 'nutorious' for breaking down! Again, another wait of approx 10 days with no replacement t.v offered. The t.v has now broken down again!!!! on the 24.08.08 ~ the engineer has called today ~ I told him that we are EXTREMELLY disappointed with this £2000 t.v! He told me that the Colour wheel has gone this time ~ but was suprised it wasn't the light box again as they just break no matter how old they are!! He has ordered the part and intends to come and fit it next week some time. We are extremelly upset that our £2000 t.v has now broken down 3 times in less than 4 years. We don't want yet another repair. We have no confidence in the durability of this t.v! The engineers have confirmed this for us. Do you think we would be able to request a refund under the SOGA under durability? We wouldn't mind if they offered only half of our initial cost of £2000 at least we would be rid of this awfully made t.v!