Just got back from the Comet store I purchased it from. I told the lady at the counter my Haier complaint and that I didn't want the Haier repairing and would like a refund instead. I was told that an engineer would have to come out and write off the machine first, which I said I wasn't happy with. So, I suggested I purchase a different more expensive make/model and after consulting with a manager they agreed that I could do this. So now I have a Bosch on it's way next week and the Haeir will be on it's way back to Comet. Hopefully this is the end of it and I'll be able to wash some clothes at last! The 3 members of staff I dealt with were very helpful indeed - I wasn't expecting this to be honest! - but credit where it's due. They all seemed to be aware of the problems with Haier machines. Considering how bad these Haier washers are, it's a real pity that Comet still sell them to customers unaware, of how rubbish they are. Thanks for your help and comments 'maya222t', it's greatly appreciated:-)

Thanks v. much for your quick reply maya222t. Since I posted earlier I've read so many bad reviews of Haier:sad:, that I'm now going into Comet tomorrow and am going to exchange for another make/model (I was thinking of Bosch). I'm fed up of this machine after 3 days - I'm not prepared to have several visits from repair men, I'd rather pay extra.

I took delivery of a Haier washing machine from Comet in the last few days. I've discovered that if I don't do a Full load the spinning cycle doesn't work and my clothes come out dripping wet. I rang Comet today and they are sending an engineer out next week to look at it. I've read on other forums that this 'spinning cycle' problem is common with this machine, but can be fixed. I'm hoping the engineer will fix it, but if not, is my next step a letter of complaint to ask for a refund?