been with these guys 10+ years
never made a claim in all those years,
burst pipe in bathroom
flooded bathroom and kitchen ceiling damage
called over a week ago took over 50 minutes to get though at cost of45.00 phone bill,
so compliant number 1 cost of ringing
heath lambert was sending a renovation team out wednesday ?
nobody arrived had no acknowledgement of claim either
recalled friday there so
called compliants line asked for chairmans office details
was told dont have a chairman?
passed around again 4 different people who said if you want to complain go to fos ??
eventually a acting team manager took the call again
went though what happened
what they was suppose to be doing ,
her response i will go over to the manager dealing with asap , and guess what ?
stillnothing .
so im left with hole in kitchen ceiling while these clowns get there act together
ki