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Maroota

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  1. Thanks sevket for your replies. I really want to get my husband out of that hotel and into another, and my booking to be changed also. Apparently there are others complaining too about the cleanliness of the place. I am not looking forward to this holiday at all, but what can I do now. I dont want to leave it until we are all back then complain - I just want it sorted now. What rights do I have if any? What can I ask for? Many thanks Diane
  2. Hi all I am new to the site, and this is my first post. I just need a little advise about a current problem. I booked a hotel room with travel republic for my husband and his uncle to Turkey. 1 When he arrived he was sent to the hotel next door as his hotel was overbooked. 2 After 1 night this hotel became over booked and was sent back to the original hotel. 3 They wanted to give him a room that was dirty. He refused. I contacted the tour operator and they contacted the resort rep. The room was changed. 4 This morning my husband contacted me again to say this room is still not acceptable. It appears they have recently "white washed" the walls and the clothes he had been wearing were now covered in white. He just wants to move to a different hotel. He again contacted the rep, but he said he could not do this. The other problem I have is - I made another booking when myself and a friend are due to fly out and stay in the same hotel. I would appreciate any advise. I am due to contact the tour operator again tomorrow. Many thanks Diane
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