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Have written to the Air transport Users Council, so I'll see what they say. Thanks for all your responses and advice:D

I have written to virgin Atlantic as below:confused: Dear Sir/Madam Reference: 918808/WNSCRW/1 Ticket Number: ETKT 932 4363064817 Booking Ref: 1A/Z9C5QS, VS/V3M3D7 Flight VS 0002 27 Oct I am writing to you in connection with the above flight which my 16 year old daughter was booked on to on 27th October 2006. It was a school trip to New York with The Marches School and Technology, Oswestry Shropshire. The flight was supposed to depart from Newark USA at 21.45hrs, but was cancelled. Under EU Denied Boarding Regulation 261/2004, my daughter had to take flight VS 018 on the 29th October 2006, which departed from Newark USA at 8.20am and arrived at London Heathrow at roughly 10pm on Sunday 29th October. This meant she had to spend two extra days at her hotel before she could fly home. In addition to a full refund of the ticket price I am entitled to the compensation set out in Article 7 of the Regulation. The sum I am entitled to is £430.00 and I look forward to receiving the sterling equivalent along with the full refund of the ticket price within 7 days. A copy of the ticket is attached. Yours sincerely This is the reply received:mad: Thank you for taking the time to write to us about the delay to your daughter's flight. I'm sorry it took a little longer for me to collect the required information. I'd like to tell you that the flight was delayed due to technical reasons. Although technical disruptions are beyond our control, the way we deal with these is very important. I'm sure our ground staff were doing the very best they could. I've been through the report completed by our ground staff and can confirm that accommodation was provided for all students from The Marches School of Technology. The report also shows that phone card, transportation, meals and 50% discount letters were provided to them during this delay. Looking at the EU regulations, we've not able to offer any compensation this time as the cancellation was beyond our control. I realise that this is not the answer you were looking for, but I hope I have explained everything clearly for you. We'll of course be happy to help you with any other questions in the future. Kind regards Shraddha Baviskar Customer Relations Executive Is this all i can expect? what should i do now? As i understood from reading various articles i should be entitled to some compensation. If anyone has any advice please let me know Thanks:)

Have just filled out the DPa forms will post them in the morning, not sure how much we're owed, but hopefully we'll find out soon, have to admit all the paperwork is a bit scary:o Have been inspired by reading other folks posts Great site full of info