:(First Posting. I too have just fallen foul of Virgin & ARC & their 12 mth roll-over (lets not remind you its due) membership scheme. I was felled by rheumatoid arthritis and went in 13 months into my membership to tell them I was now severely disabled (quite obvious really). They (Sheffield Virgin) were very unhelpful, but told me I could suspend my membership until I 'felt better!' - this I did at the cost of 5 pounds per month for a whole year. I then decided they'd had enough 'free' money out of my disability allowance and cancelled it in January this year. Whoah - big mistake. Since Monday I have had 7 calls from ARC all with a degree of menace. Worst of all my 6 year old has been picking up the phone and being frightened by these monsters. Is there a way to stop the calls? Letters I can handle. My partner is telling me to pay the 389.55 as he doesn't want them coming round the house to take our stuff (is this likely?). Just like other postees - I too feel very threatened, angry and irritated by these tactics and would like to expose Virgin for their disengenuous (can't spell) behaviour.