Only a thought but having been harrassed by receiving numerous phonecalls from Blair Oliver and Scot and Nationwide I saved the phone number so that it would show up when they rang. Also subscribed to BT choose to refuse £3.95 month and managed to barr them when they next phoned. Useful but expensive but satisfying to know that I had peace of mind and that they could not get through. I also had letters saying Mr Green would come around on a said date but he never did. I also sent a letter mentioned above to Blair Oliver and Scot. Dont lose heart their are a lot of brilliant ideas and people on this site.