Hello everyone, I am new to this site, I hope you can help me. I am about to send the below letter to Welcome Finance in an attempt to claim back my PPI. I just have a few questions I need your advice on before I post it if possible.
Please see my questions in bold below. I would appreciate it if you could please advise me of anything I should change before I send it.
Re: Policy number: xxxxxx (For account number: xxxxxx)
I am writing in relation to the above payment protection (PPI) policy which
I believe was mis-sold to me.
I believe you have not treated me fairly for the following reasons
· I was only provided with a quote for the cost of the loanwith PPI attached.
The contract did advise how much the PPI was, can I still leave the above in?
· I was not asked about any pre-existing medical conditions I suffered from/warned that pre-existing medical conditions could affect my insurance.
I do not have any medical conditions can I still leave the above in as I was not advised the above?
· I was not informed that stress and back problems were excluded from the insurance.
I have never suffered from the above am I ok to leave this in?
·I was not asked whether I already had any existing insurance or employer benefits that would cover my repayments.
I have never had any of the above am I ok to leave this in?
·I was sold a single premium policy that was not fully explained to me as it was not explained what would be refunded if I cancelled the insurance early.
Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.
I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint.
Yours faithfully,