Hi,
I'm strongly considering starting the process of reclaiming charges from the Northern Bank. However, there are a couple of things I would like to try to have clarified before I begin :?
i) At present I have an overdraft with the bank; are they legally entitled to remove this facility simply due to me starting this process?
ii) I have moved to a different area in NI but the local branch, where I live now, refuses to let me transfer my account as, in their opinion, I have been 'illegally' overdrawn too often in the past (usually due to excessive charges like £25.00 for returning a £7.49 Direct Debit when there's £7.47 in my account). I am now in the position where my 'local' branch, isn't actually the branch where I have my account! Can I *slightly* reword the end of the DPA letter like this...
"I would be happy to collect the Data from your XXXX branch if this is more convenient."
and insert the branch where I now live?
many thanks for any help
mori