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organgrinder

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  1. I bought a car (£3250 plus finance costs) less than 12 months ago on an HP agreement with Welcome Finance. Within a week, I advised Welcome that the vehicle was not fit for purpose intended. Welcome advised me that I needed to contact the garage where I bought it. I did. They carried out repairs to then total of £800.The garage was in Sheffield but they instructed a garage near to where I live (90 miles away) to carry out repairs. Although the repairs were done, a couple of the initial problems were still there, but the garage was unable to diagnose the faults. I have spent something like £1500 on additional repairs (including a new gearbox, clutch etc) within 6 months of purchase. Welcome contributed £500 towards the repairs as a "goodwill gesture". The initial problems are still there and apparently I need to take the car to a Renault main dealer who will be able to sort matters out, but this will cost at least £500 to investigate (half of the engine needs to come out - the problem is located somewhere where it is difficult to get at). Then there will be the costs of parts, etc. I am unable to afford the repairs/investigations and Welcome say that they won't pay anything. I have instructed Welcome to re-posess the vehicle as it is not working and I am unable to pay for it to be repaired. I have asked welcome to reply by mail, so that I have a written record Three months later, Welcome have tried to 'phone, but have not replied in writing, despite me sending three letters, and copies of the first two. I have now stopped my standing order and told them that I will let it go to court. Anyone got any advice?
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