Permits are on annual basis at £500 a year, believe you need to be an owner to get one. Flat is in walled complex with small amount of visitor parking which the management are fed up with people like me using to save £500 a year. Contract states parking is by permit in allocated bay, does not specifically state the permit will be provided so don't know if they can wriggle out there? Thanks for the help so far.

To Steve m I have both the original advert and communication promising me the permit and admitting that the parking is part of the contract.

I understand and rest assured have no intention of defaulting on this rent, I am ready and willing to pay (as soon as they ask me to). My only concern is do I have to give notice and if I don't can they withold my (protected) deposit to cover this?

I signed a 6/12 tenancy at a flat in december and as soon as I moved I requested the advertised parking permit. This has despite many promises never materialised and 1/12 previous I requested a reduction in rent to compensate for this. The manager of the letting agent told me he thought this was reasonable and would get back to me with a revised amount. A month has passed and I phoned them as I was aware I was in arrears (can't pay rent if you don't know the amount). The manager admitted he had not spoken to the landlord and went to do so before returning saying they will not reduce the rent and there are no longer parking permits available, he would only attempt to get me one if I agreed to sign another 12/12 contract. I have no intention of signing a 12/12 contract, new parking charges make not having a permit untenable so do I have the right to leave without giving a full notice period?? Many thanks Ben

I joined a contract with O2 carphone warehouse 9 months ago as part of a deal entitled swapit. I was promised I could return to store anytime between the 9th and 12th month and swap the phone for a new one which I was told would be free if that phone would be free to a new purchaser on the same contract as mine. On returning to the store was informed couldn't swap as system wasn't properly set up and wouldn't be for a month!! Also, on enquiry told due to the expense to the company a phone which is free to new customers on my tariff would be £240!! The part about price of phone not written in contract but where do I stand on being denied an upgrade for a month? Thanks in advance Gethsemene