Hi everyone,
Me and my partner are members of DW fitness. We have been members for over 6 months now on student memberships.
We have not been there to work out since July! We have been to swim a few times though.
My partner got a job that gives him crazy hours so we hardly get to go. We have 2 kids so can't go whenever he isn't working. The gym is also an hour away so we don't get to go much anymore.
Because it is quite far, we can't easily go and cancel in person.
If I was to write a letter to them stating my membership number, and all the details I can think to give them would this be enough?
Would I be fine to cancel my direct debit after I send the letter? I know I have to give a months notice so I won't cancel the direct debit until the November payment has been taken out.
I would prefer to cancel by email as I will have more proof it's been sent if they try and deny it but I can't find anywhere to do this.